MintBuilder

PRICING, ORDER & REFUND POLICIES
 

Product Pricing Policy

MINTBUILDER reserves the right to Cancel an order, Hold an order or Adjust pricing accordingly.

The prices of our bullion products are affected by the *market price of the precious metal. Therefore, our pricing is subject to change with the market price.

Paper Check Payments

When selecting the Paper Check payment option during the checkout process it is important to note that we must receive the check within five (5) business days or the order you placed will be cancelled. This policy is strictly enforced due to the volatile precious metals market.

Bank Wire Payments

When selecting the Bank Wire payment option your bank wire must be paid within one (1) business day or the order you placed will be cancelled. This policy is strictly enforced due to the volatile precious metals market.

Personal Order Integrity and Restrictions

MINTBUILDER’S Wholesale Member pricing is based on customers placing their own personal orders through their own account (Personal Order Integrity).

Credit Card Use for Enrollments & Multiple Accounts

Customers are prohibited from using the same persons Credit Card/s for more than 2 customer accounts. Failure to comply is grounds for immediate account termination.

International Ordering Policy

For orders outside of the USA: Please note that each international order will be insured and declared for the full value. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the customer’s responsibility should customs require it. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.

Cancellation, Refunds and Returns

A.) Monthly Subscriptions

MINTBUILDER has a 14 Day Cancellation Refund Policy on Subscriptions.

To cancel, send an email to [email protected] including your full name and ID# within 14 days of purchase.

If the product has been shipped the shipping costs associated with returning product are the responsibility of the Customer/Affiliate returning the product. 

To return the product(s) for refund send an email to [email protected] including your full name and Customer ID# within 14 days of purchase. Be sure to include the Order #(s) in your email.

Product(s) must be in like new resalable condition.

Upon receipt of cancellation you will receive an email response indicating where to send the product to.

NOTICE TO SALES ASSOCIATES

Commissions from canceled sales will be reclaimed at the time of order cancellation.

 

B.) Shipping Your Product

  • MintBuilder insures all of its Sales Order shipments to you while in transit for the sale value of the enclosed Product purchased from MintBuilder, subject to the following limitations. We must be notified of a lost package within thirty (30) days from the ship date of your order. Should anything happen while your package is in transit to you, you might be permitted to claim coverage under our insurance policy provided that you directly receive the package from the common carrier. Neither we, nor our insurance company, accepts (and we specifically disclaim) responsibility if you have left instructions with any carrier or delivery service to leave parcels for you without the need for your signature. Nor do we, nor our insurance company, accept (and we specifically disclaim) responsibility if you have given any carrier or delivery service instructions to leave your package with someone else, such as a building manager, neighbor, or a drop-off location such as Mail Boxes Etc., The UPS Store, or similar third party drop off locations. In any such case, your package will not be covered for insurance by MintBuilder or our insurance carrier. If you do not receive the package directly from the common carrier, you agree to take all reasonable actions to assist in recovery of the package, including but not limited to filing out reports (and/or police reports) and providing all information needed or that may be requested to assist in recovery of the package. If you do not fully cooperate in recovery efforts, neither MintBuilder, nor our insurance company or carrier, will have any liability to you.

  • When we ship to you, if Products are lost or damaged in transit, within the thirty (30) day time frame of shipment, it is our responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion, and MintBuilder shall have no further responsibility or liability to you. If there is any disruption in the delivery of a package to you, you agree to cooperate with us in any investigation or claim process and to take every reasonable action requested of you in the process. Failure to fully cooperate will jeopardize coverage that may be provided to you.
     

C.) All Other Returns / Sell Your Coins & Bullion

This policy was created to help take the risk out of buying from precious metals. Just think of all the products we can purchase on a regular basis. Not many of them have a potential to hold value or even increase in value over time as you hold onto them.

However, if you are looking to liquidate your coins and/or bullion, follow the 3 steps below to get an offer quote from MINTBUILDER.

Please Note: MINTBUILDER ONLY buys items that were sold by MINTBUILDER from within our shop (Subscriptions not included).

3 Simple Steps:

Step 1: Email [email protected] with a list describing the items you wish to sell. Be sure to include as much detail as possible including any details written on coin labels.

Step 2: If you accept the quote, mail your items (tracked and insured) to the address provided in the quote.

Step 3: Funds will be sent to you within 3 business days of our receipt of your package!

Further Details:

  • MINTBUILDER establishes offer quotes based on our current selling price.
  • All eligible items must be in original, resalable condition.
  • Coins with any damage or scratches on the casing are not eligible.
  • Once a quote is accepted, the time and date and pricing will be recorded and the transaction will be locked.
  • All items sent to MINTBUILDER must be postmarked within 3 business days of the quote.
  • MINTBUILDER reserves the rights to reject purchasing any item that has not been postmarked within 3 business days.
  • All items must be returned to MINTBUILDER via a track-able shipping service.
  • MINTBUILDER is not responsible for any lost, stolen or damaged items during shipping to MINTBUILDER.
  • MINTBUILDER will issue a check or other payment method for the quoted amount within 3 business days of receipt of the items.
  • MINTBUILDER reserves the right to change, modify or cancel this “Buyback” program at any time.